Blog Author
  • Aug 19th 2021
  • Technology
Field service, AWS, cloud computing, android application, apple mobile apps

A proper equipment maintenance program extends the useful life of your equipment, prevents costly repairs, and ultimately saves you a lot of money and headaches. The software (cloud software + mobile application) allows you to track field equipment maintenance in real time using smartphones, mobile forms, and barcode / QR code scanning.

Equipment Maintenance using smartphone

Smartphones and tablets have a wide range of capabilities that are extremely useful for tracking field equipment maintenance. Field technicians can use a smartphone to scan QR codes and barcodes, access equipment specifications and previous maintenance records, fill out mobile forms to record equipment maintenance or service, take photos, capture signatures, and track the GPS location of the equipment. Smartphones, unlike laptops and some mobile computers, are also small and easy to transport. It's no surprise that smartphones are quickly becoming the preferred tool for field service technicians. Field technicians will be able to use smartphones in the field to streamline their equipment maintenance work, and office employees will be able to access and analyze equipment maintenance records using a web dashboard

Enhance equipment maintenance with mobile forms

Using a smartphone and mobile forms, field technicians can quickly and accurately record equipment maintenance. Custom mobile forms can be created to meet the needs and workflow of your business.Create custom mobile forms using a web dashboard to track field equipment maintenance, service, and repairs. You will be able to create mobile form(s) that fit your needs and business workflow regardless of the type of equipment you service.

Connect mobile forms to equipment groups, or create forms that are applicable to all types of equipment.Indicate which mobile form fields are required, as well as the data type for each field. Include clarifying text and/or images for the mobile form fields if desired, so that equipment technicians know exactly what to look for. Include as many images as you want in the image field (s). Field technicians will be able to use these fields to take photos of equipment status and include them in the equipment maintenance record.

You can add or update equipment maintenance mobile forms at any time, and field employees will always have the most up-to-date mobile forms on their smartphones. Pre-fill a portion of the mobile form in the office and send it to mobile devices for completion in the field.

Access equipment information in the field

Give field employees the proper tools for the job. By scanning the QR code / barcode label on the equipment with a smartphone, field technicians can instantly access equipment information such as specifications, instructions, documentation, and recent maintenance, service, and repair records.

Create custom fields to store information about your equipment. You can record and access any information on the field equipment, such as warranty expiration dates, equipment specifications, pdf documentations, images and drawings, and so on.By scanning a QR code / barcode label with a smartphone, field technicians can gain access to equipment information as well as recent equipment maintenance records

Authorized users can update equipment information in the field, as well as take photographs and add them to the field equipment record.

Ease in equipment maintenance tracking

Maintain detailed records of field equipment maintenance, service, and repairs. Ensure that authorized employees have access to these records at all times, both in the field and in the office. Scanning the QR code label on the equipment with a smartphone will bring up a list of the relevant mobile forms and checklists

Choose a mobile form or checklist that is relevant to the task at hand. On a smartphone, complete the equipment maintenance mobile form. Take photos to show the equipment's condition and potential problems, and include the image(s) in the equipment maintenance record. If applicable, obtain a digital signature on the smartphone. When the equipment maintenance is finished, send the mobile form to a centralized cloud location. Take photos to show the equipment's condition and potential problems, and include the image(s) in the equipment maintenance record

All authorized users, both in the field and in the office, have instant access to submitted equipment maintenance records. Track the time it took to work on field equipment maintenance. With a single click, you can submit your time log. The GPS location of the equipment is automatically recorded and transmitted along with the completed mobile form. Maintenance on equipment can be recorded with or without a data connection. If there is no data connection, the field technician can submit the completed mobile form(s) and time log later, once the connection is restored. On a smartphone, create a PDF report of equipment maintenance, including images and a signature. A smartphone can be used to view, print, and email a PDF report

Equipment maintenance records, reports and statistics

Equipment maintenance records are stored in a secure cloud and can be accessed in real time by authorized personnel from anywhere.When a technician in the field submits equipment maintenance, service, and repair records, office employees can access them via a web dashboard. To quickly find required information, search submitted equipment maintenance records by various parameters (dates, location, equipment type, service type, etc.).

Search for service records that fixed a specific problem or records that failed a test using the data submitted in the mobile form. View the locations of equipment maintenance on a map. Print and export records of equipment maintenance and service.Examine maintenance and service statistics for equipment, and identify problematic equipment (for example find equipment that required the most repairs during the last quarter).

Make your own PDF reports for equipment maintenance. Using an MS Word template, define the look and layout of the PDF report. Examine and download the time logs for equipment maintenance and the aggregated time report. Import time logs into your payroll or human resources software

Equipment Preventive Maintenance Notifications & Alerts

Extend the useful life of your equipment by following a proper preventive maintenance schedule. Never fail to perform scheduled equipment maintenance or inspections. Make your own reminders to remind you when your next preventive maintenance, routine inspection, or service is due. Set how many days ahead of time you want to receive an alert. You can set up a number of equipment maintenance alerts (e.g. 3 days in advance, one day in advance, on the date).

Receive an automatic alert when preventive maintenance is past due.Create a unique subject and body text for the alert email message. Receive a single reminder for all equipment that needs to be serviced on a specific date. Create custom reminders based on date custom fields, such as the expiration date of an equipment warranty.

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